5 ECTS credits / 133 hours of work.
The language of instruction of the course is English.
The course is held in the spring semester, during period 4. It is recommended to complete the course in the 1st spring semester of the Master's studies.
After completing the course, the student will be able to:
* design and follow through a UX/usability evaluation process,
* design test scenarios and tasks,
* select participants,
* plan and follow through the evaluation in laboratory or in the field, as well as
* analyse and report the findings from the evaluations.
Basic terms and types of UX and usability evaluation, usability and UX tests process, usability and UX test tasks and scenarios, test subjects, following through a usability and UX tests, analysing usability and UX test material, reporting the findings from usability and UX tests.
Lectures 24h, assignment tutoring 12h, assignment 90h, seminar 6h.
The recommended prerequisite is that the learning outcomes of the following courses and their predecessors are accomplished: Servitisation, Co-Creation and Business Development.
Dumas, J. S. & Redish, J. C. (1993): A Practical Guide to Usability Testing. Ablex Publishing Corporation. Rubin, J. (1994): Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Chichester: John Wiley & Sons, Inc.
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Assessment of the course is based on the learning outcomes of the course. The students will write a usability test plan, conduct and supervise usability tests, write a usability test report, and present their work in a seminar.
Pass or fail
Students learn how to collaborate with real customers, real users and work on real cases.