5 ECTS credits/134 hours of work
|Language of instruction
The course unit is held in the spring semester, during periods 3
and 4. It is recommended to complete the course in the second year
of Bachelor studies.
After completing the course, students are able to model and
develop business and work processes, as well as use computer-based
process tools. The students are able to distinguish between
business process change on the enterprise level, business process
level and the implementation level, and to and evaluate these
business process changes.
Process architecture and how it can be fitted to the
organisation, process modelling, process performance measurement,
understanding process-related problems, process development,
software tools for modelling and analysing processes, exercises.
|Mode of delivery
|Learning activities and teaching methods
Lectures 30h, exercises 12h, course assignments 45h,
problem-based learning 27h, exam 20h. The problem-based learning
will be done as group work, the course assignments and the exam
will be done as individual work.
|Recommended optional programme components
|Recommended or required reading
Harmon, Paul (2007). Business Process Change. A Guide for
Business Managers and BPM and Six Sigma Professionals. Morgan
|Assessment methods and criteria
Assessment methods and criteria: This course unit utilizes
continuous assessment. Lectures are voluntarily, but participation
is recommended. The students will write a course assignment and a
problem-based learning report, and these will be assessed. In
addition, there will be an exam at the end of the course, which
will be assessed. The assessment of the course unit is based on the
learning outcomes of the course unit.
The course unit utilizes a numerical grading scale 1-5. In the
numerical scale zero stands for a fail.
|Working life cooperation